Vinted users using InPost 24/7 parcel lockers outside of Garstang Aldi opening hours face £70 fines
Customers say they are being fined £70 for using the 24/7 lockers when the Garstang store is closed, due to the ANPR cameras in force on the car park.
Vinted and other online sellers and buyers are being hit with £70 fines for using parcel lockers at the Aldi store in Garstang.
Those using the second-hand shopping platform were outraged after receiving penalty notices for using the InPost locker service outside of the supermarket’s opening hours.
InPost say the locker service at the Garstang Aldi is open 24 hours a day, 7 days a week, allowing people to collect, send, or return parcels at any time.
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But customers say they are being fined £70 for using the lockers when the Garstang store is closed, due to the ANPR cameras in force on the car park.
The Aldi store is open 8am to 10pm, Monday to Saturday, and 10am to 4pm on Sundays. Anyone who enters the car park outside of these hours is captured on camera and issued with an automatically generated penalty notice from ParkingEye.
“I couldn’t believe it when the fine turned up,” said one customer. “I rang Aldi customer services and they cancelled it. But it was a shock when it arrived in the post.
“The ANPR will clearly show that you’ve only been on the car park for a matter of minutes to drop off or pick up your parcels. I won’t be using it again until they do something about it. It’s too much worry and hassle.”
Aldi began rolling out InPost Lockers at its UK stores in 2023 and has since expanded the partnership, with the parcel service now available at more than 600 stores.
The supermarket chain said the InPost lockers would provide convenient parcel drop-off and collection points for customers alongside their regular shopping trip.
At the time of the roll-out Jonathan Neale, Managing Director of National Real Estate at Aldi UK, said: “Reaching 600 InPost Lockers was an important milestone and demonstrates our commitment to making shopping at Aldi as convenient as possible.
“We’re committed to understanding our customers’ lives and continuing to focus on saving them time by making everyday tasks easier to manage.”
Aldi and InPost were approached for comment.